Success Story: RSM McGladrey
In a world filled with natural disasters, terrorist threats, hackers and ever-changing regulations, it’s tough to keep up with all the changes in data center technology while trying to run your everyday business. As your company grows, so does the importance of having a secure, scalable and reliable data center.
This describes the situation in which RSM McGladrey Inc., one of the country’s largest professional services providers, found themselves. As they put it, with rapid, organic growth, you’ve got to ask yourself at what point you will take the leap of faith and look to the outside to help you upgrade and manage your IT infrastructure? They’d also say they wish they had done it sooner.
Freedom
It’s sobering to consider handing over the management of your critical IT infrastructure to another company. If anyone understands that, it’s Rob Lewis, Senior Director for Technical Services at RSM McGladrey Inc. What he came to understand, however, was that doing so comes with a big sigh of relief. “I can now use the time we used to spend managing our data center to plan our IT strategy and think about growth of our own company.”
“Not having to worry about electrical outages, storms or security breaches has put our company and me at ease,” said Lewis. TEAM will hand you a large piece of freedom for your business freedom in knowing that someone is spending unimaginable time and money managing your data center to ensure its safety.
Accessibility
The hardest part of the decision for most companies is moving equipment to a location that isn’t next door. RSM McGladrey Inc., felt no different with their move. “Our engineers felt uneasy about troubleshooting problems using remote access tools because they never needed to do it before. Looking back after two years, we were completely wrong in feeling that way,” says Lewis.
With our highly trained staff available 24/7 for your questions and assistance, there’s no need to worry. This is what we do, we provide secure, reliable data centers so that you can rest easy day and night.
Personal Touch
“TEAM doesn’t feel like a small Midwestern company,” said Lewis. “They combine the expertise of a large IT service provider with the friendly, can-do attitude of a small company. They clearly know what they are talking about, and are open and honest about helping us succeed by making us feel like we are the only customer they have.”
Personalized attention, that’s our goal with each and every client. Whether you need us at your site to discuss your needs or available around the clock to answer your questions, we’ll make sure you have the individualized care you require.
